(What? & Why?)

What do I need to pre-certify? ⇓
How do I start a pre-certification?⇓
How long does it take to complete a pre-certification? ⇓
How will I know when the pre-certification has been completed? ⇓
What do I do if pre-certification is denied? ⇓
What happens if I forget to pre-certify or I have a test/procedure done when it was denied? ⇓
What should I do if I have an unplanned admission to the hospital? ⇓
Do I need pre-certification for an office visit to a doctor? ⇓